FAQs

Yes, the total spend will be written on the gift voucher. The entire process related to the gift vouchers is an automated process. We have no control over changing it, however, you can add a message to explain what you intend the gift to be used for.

During checkout, you can enter the code for your gift voucher in the space labelled "gift card or discount code." Be sure to enter it prior to completing checkout, as a gift voucher cannot be applied to an order after it has been placed.

Yes, you can use your gift voucher to buy anything on our site as gift vouchers are a form of payment.

The person who purchased the product originally can click “Resend gift cards” on their order confirmation email. If an email confirmation was never received please contact us.

Yes, gift vouchers are applied to the final order total which includes shipping and taxes.

Recipients can't check their own gift voucher balance, but we can check the balance and send the information to them. For this, please contact us with your full gift voucher code. Gift voucher codes are considered a currency, so only the customer can see the full code and we need to have a full code to check the balance.